Office Guidelines

The intent of our office is to provide you with quality dental care and to deliver it as thoroughly and efficiently as possible. We therefore wish to acquaint you with the customary sequence of procedures performed in caring for a patient. The initial appointment usually consists of a thorough examination, x-ray as indicated, and dental cleaning or prophylaxis. If your initial appointment is on an emergency basis, after your condition is stabilized, a thorough examination will be performed at a later visit. Subsequent to your examination, treatment options will be presented. If at any time you have questions regarding treatment, fees, or services, please discuss them promptly! We will make every effort to avoid a misunderstanding, rectify a situation and preserve a friendship. We spend time helping you understand the condition of your mouth, and the various options available so you can intelligently decide your best treatment.

Appointment

The office is open Monday from 8:00 a.m. to 1:00 p.m., Tuesday through Thursday from 7:30 a.m. to 7:00 p.m., and Fridays from 7:30 a.m. to 12:00 p.m. Saturday appointments are also available. We pride ourselves in providing the highest quality dental care for you. Please be aware that much advanced planning goes into preparing for your visit with us, and your appointment time is reserved just for you. Therefore, when you cancel your appointment, the time we had set aside for you is unused. Failure to give our office at least 24 hours advanced cancellation notice of an appointment will result in a broken appointment fee.

Financial Arrangements

Payment is expected on the date of your visit, unless you have insurance. If you have dental insurance, please be sure to have your dental information with you. If your insurance company does not provide you with a dental I.D. card, please be sure you have your dental group number and your subscriber I.D. number with you so we may process claims on your behalf.

Insurance

We accept most dental insurance plans. Since there is such a wide variety of insurances available and is employer specific, please be sure to discuss your insurance plan when you make an appointment. You will need to bring your insurance card with you on your first visit and when your insurance plan changes.

Emergency Services

We are accessible via telephone for emergencies on 24-hour basis. Please contact the main telephone number, 781-937-3050, and you will be prompted for the emergency telephone number.